Step-by-step deployment guide

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This version of the gateway is currently compatible with Elimity Insights server versions matching 3.43.x.

1. Setting up a dedicated user in Jira Data Center

As usual, we recommend creating a dedicated user in Jira Data Center for this connector. Don't assign any groups for this user yet, we'll cover that in the next step. Either way, refer to the official documentationarrow-up-right for additional information about creating users in Jira Data Center. Having created a new dedicated user, we can now use it to log in and generate a personal access token. Again, the official documentationarrow-up-right provides more details on how to do this. Note down the generated token.

2. Setting up a dedicated group in Jira Data Center

To assign the minimal required global permissions in Jira Data Center, we also recommend creating a dedicated group. More specifically, we recommend following these steps:

3. Configuring the gateway

To configure your gateway, mount an JSON configuration file at /app/config/config.json with the properties listed below. Refer to the following attachment for a starting point:

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Edit the following properties in this file to configure the gateway to your needs:

Property
Type
Description

jwtValidationAudiences

option[list[string]]

Audiences for JWT validation, defaults to ["gateway"]

jwtValidationBaseUrl

string

Expected Elimity Insights base URL for JWT validation, e.g. "https://example.elimity.com"

jwtValidationGatewayUrl

string

Expected gateway URL for JWT validation, e.g. "https://gateway.example.com"

jwtValidationIssuer

option[string]

Issuer for JWT validation, defaults to "https://auth.elimity.com/"

jwtValidationExpr

option[string]

Exprarrow-up-right program implementing JWT custom claim validation, defaults to "claims.base_url == baseURL && claims.gateway_url == gatewayURL && claims.source_id == sourceID"

jwtValidationOptional

option[boolean]

Flag indicating whether JWT validation is optional, defaults to false

jwtValidationSourceId

string

Expected source id for JWT validation, e.g. "42"

personalAccessToken

string

Token you noted down in step 1

restApiBaseUrl

string

Base URL of your Jira Data Center instance's REST API, e.g. https://jira.example.com/rest

JWT validation

We highly recommend requiring JWT validation to secure your gateway. Please read our official documentation about the following topics to understand how Elimity Insights authenticates to gateways via OAuth2:

Our SaaS customers can simply set the jwtValidationBaseUrl, jwtValidationGatewayUrl and jwtValidationSourceId configuration options, which provides the following security guarantees:

  • Only requests coming from the configured Elimity Insights tenant are allowed

  • Only requests targeting the configured gateway URL are allowed

  • Only requests for importing the configured source are allowed

On-premise customers should additionally set the jwtValidationAudiences, jwtValidationIssuer and jwtValidationExpr configuration options. Alternatively you can also set jwtValidationOptional to true and perform authentication in a proxy instead.

4. Deploying the gateway

Having configured the gateway we can now deploy it so the built-in connector can start importing. Since we distribute the gateway as a Docker image, our recommendation for deployment is to use a CaaS solution like Google Cloud Run or Azure Container Apps. If that's not an option, you can also manually deploy the image on e.g. Windows Server. Refer to our documentation about gateways and import agents for additional details.

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