> For the complete documentation index, see [llms.txt](https://docs.elimity.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.elimity.com/technical-guides/gateways-and-import-agents.md).

# Gateways and import agents

Elimity Insights gateways act as an intermediary between some of the built-in connectors in Elimity Insights and the source systems they pull data from. SaaS customers should typically not install or configure any gateways at all, since Elimity Insights will default to using the gateways managed by Elimity itself. On-prem customers however might consider self-hosting these gateways because of firewall restrictions.

Import agents on the other hand are often useful for both SaaS and on-prem customers. They facilitate importing from custom source systems like an SQL database server or LDAP directory. Import agents independently push data to an Elimity Insights custom source, following a schedule configured by the customer.

These pages provides more information about installing and upgrading Elimity Insights gateways and import agents.


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